Shipping policy
Zerosport Last updated: 15 August 2026
Thanks for shopping with Zerosport! Here's everything you need to know about how we get your Garmin cycling gear to your door.
Order Processing
- Handling time: 1–2 business days
All orders are processed and dispatched within 1–2 business days of purchase, Monday to Friday, excluding UK public holidays. You'll receive a confirmation email once your order has been placed, and a dispatch notification once it's on its way.
Delivery Times
- Delivery time: 4–8 business days
Once dispatched, orders typically arrive within 4–8 business days. Delivery estimates are calculated from the date of dispatch, not the date of order, and exclude our 1–2 day handling time.
Please note that delivery times are estimates, not guarantees. Occasional delays can occur due to courier volume, weather, or other circumstances outside our control.
Shipping Areas
We currently ship to addresses within the United Kingdom. If you're located outside the UK and would like to place an order, please contact us at Support@zerosport.co.uk and we'll do our best to assist.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address. Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you'll receive a dispatch confirmation email with tracking information (where available) so you can follow your package's journey to your door.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please:
- Check your tracking information, if provided
- Confirm your shipping address was entered correctly at checkout
- Contact us at Support@zerosport.co.uk, by phone at +44 7375 033737, or via our Contact Us page
We'll investigate with our courier and keep you updated until it's resolved.
Damaged Items
If your Garmin product arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We'll arrange a free replacement or full refund at no cost to you. See our Return & Refund Policy for full details.
Incorrect Address
Please double-check your shipping address at checkout. We are unable to redirect orders once dispatched, and we're not responsible for orders delayed or lost due to an incorrect address provided at checkout. If you spot an error shortly after ordering, contact us right away and we'll do our best to update it before dispatch.
Contact Us
If you have any questions about shipping, please get in touch:
Zerosport 135 Creek Road, London SE8 3BU, United Kingdom Phone: +44 7375 033737 Email: Support@zerosport.co.uk Contact page: zerosport.co.uk/pages/contact